Job Overview: We are seeking a detail-oriented and proactive Tracking & Customs Clearance Coordinator to join our Calgary-based logistics team. The ideal candidate will be responsible for monitoring cross-border shipments between Canada and the USA, ensuring timely updates, and coordinating all customs clearance processes to avoid delays. This role plays a key part in maintaining smooth operations and high customer satisfaction. Key Responsibilities: Track and monitor shipments moving between Canada and the United States in real-time Communicate with drivers, carriers, brokers, and customers regarding load status Coordinate customs clearance documentation for cross-border shipments Ensure all paperwork (commercial invoices, BOLs, ACE/ACI filings, etc.) is accurate and submitted on time Resolve any delays or issues related to customs or transit Maintain accurate shipment records and update internal systems Provide timely updates and reports to customers and management Work closely with dispatch and operations teams to ensure smooth freight movement Qualifications & Skills: Previous experience in logistics, freight forwarding, or customs coordination preferred Knowledge of cross-border shipping regulations (Canada/USA) Familiarity with customs documentation and clearance procedures Strong communication and coordination skills Ability to multitask and work in a fast-paced environment Proficiency in MS Office and logistics software/TMS systems Attention to detail and problem-solving mindset Preferred Experience: Experience handling US customs (ACE) and Canadian customs (ACI) filings Background in trucking or freight brokerage industry What We Offer: Competitive salary based on experience Growth opportunities within a fast-growing logistics company Supportive team environment On-the-job training and skill development Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Education: Bachelor's (Required) Language: English (Required) Location: Bathinda, Punjab (Preferred) Shift availability: Night Shift (Required) Day Shift (Preferred) Work Location: In person