Level 2 · North American Freight Logistics Professional

Level 2 — US Truck Dispatch Specialist

Equipment, lanes, load evaluation, load boards, broker negotiation and the full dispatch workflow.

6 learners 6 hours Beginner Morgan Reyes
18 video lessonsEnglish · हिन्दी · ਪੰਜਾਬੀ audio 67 flashcards 5 simulators Certificate
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Course introduction

Lecture audio
Slides and captions stay in English.
Chapters (5)

What you will learn

  • Match freight to the right equipment
  • Read lanes: headhaul, backhaul, deadhead and reload markets
  • Calculate RPM, all-in cost, profit and effective RPM
  • Search, filter and shortlist loads on a load board
  • Negotiate with brokers and verify them before booking
  • Run a load from booking to POD, including detention and TONU

About this course

This is the hands-on core of the program. You will learn every major equipment type, how lanes and markets behave, and how to evaluate a load with real numbers — rate, miles, deadhead, fuel, tolls, hours and reload potential.

Then you will work the Load Board Simulator, call fictional brokers in the Broker Call Simulator and run a load through all 17 stages of the Dispatch Workflow Simulator.

Skills you will practise

Equipment selectionLane analysisLoad evaluationLoad board searchingRate negotiationBroker verificationDriver communication
Course content6 modules · 18 lessons · 6 quizzes · 2 assignments

What dispatchers do, how they get paid and how independent dispatch differs from in-house.

  • What a Truck Dispatcher Does Preview 16 min
  • Independent vs In-House Dispatch 15 min
  • Quiz: Module check: The Dispatcher's Role
Completion: Complete all 2 lessons and pass the module quiz (70%).

Matching freight to equipment: vans, reefers, open decks, small trucks and specialised gear.

  • Dry Vans and Reefers 15 min
  • Flatbeds, Step Decks and Conestogas 15 min
  • Hotshots, Box Trucks, Straight Trucks and Sprinter Vans 14 min
  • Power Only, Tankers, Car Haulers and Specialized 15 min
  • Quiz: Module check: Equipment Types
Completion: Complete all 4 lessons and pass the module quiz (70%).

Origins, destinations, headhaul/backhaul, deadhead and lane types.

  • Origin, Destination, Headhaul and Backhaul 14 min
  • Deadhead, Regional, Long Haul and Short Haul 14 min
  • Dedicated Lanes and Round Trips 14 min
  • Quiz: Module check: Freight Lanes and Markets
Completion: Complete all 3 lessons and pass the module quiz (70%).

Turning a load offer into numbers: RPM, costs, profit and lane quality.

  • Rate, Miles and RPM 15 min
  • True Cost: Fuel, Tolls, Deadhead and Driver Hours 16 min
  • Reload Potential and Lane Quality 15 min
  • Quiz: Module check: Load Evaluation
  • Assignment: Load Evaluation Calculation
Completion: Complete all 3 lessons and pass the module quiz (70%).

How load boards work and how to search them efficiently.

  • How Load Boards Work 14 min
  • Searching, Filtering and Shortlisting 14 min
  • Quiz: Module check: Load Boards
Completion: Complete all 2 lessons and pass the module quiz (70%).

Calling brokers, rate confirmations, accessorials, tracking and closing the load.

  • Calling Brokers and Negotiating 16 min
  • Rate Confirmations and Broker Verification 15 min
  • Detention, Layover, TONU and Lumper 15 min
  • Tracking, Check Calls and POD 15 min
  • Quiz: Module check: Booking and Running the Load
  • Assignment: Dispatch Workflow Simulation
Completion: Complete all 4 lessons and pass the module quiz (70%).

Simulators included

Load Evaluation Calculator
Turn a load offer into RPM, all-in cost, profit and effective RPM.
Load Board Simulator
Search, filter and shortlist fictional loads, then call the broker and book.
Broker Call Simulator
Practise broker calls: questions, negotiation, risk checks and documents.
Dispatch Workflow Simulator
Run a load through all 17 stages, from truck available to closing the load.
Hours-of-Service Simulator
Build a driver day on a timeline and find violations and available hours.
MR

Instructor: Morgan Reyes

Senior Dispatch & Brokerage Instructor

Fictional demo instructor profile. Morgan teaches dispatch, load evaluation and brokerage operations, with a focus on practical, numbers-driven decision making.

Common questions

Yes. Every video lesson has English, Hindi (हिन्दी) and Punjabi (ਪੰਜਾਬੀ) narration. Switch with one click — the video stays on the same slide. Slides, captions and the written lesson stay in English.

Courses are self-paced. Your progress, notes and video position are saved, so you can study in short sessions on any device.

Yes — complete the lessons and pass the required quizzes to receive a certificate of completion with a unique ID and QR code that anyone can verify online.

No. The course builds knowledge and practical skills. It does not grant FMCSA or broker authority, customs authorization, a government certification or a professional licence.

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$199.00$249.00
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  • 6 modules, 18 lessons
  • 6 hours of training
  • 6 quizzes · 2 assignments
  • Verifiable certificate of completion
  • Learn on desktop, tablet or mobile
Requirements
  • No prior freight experience required
Prerequisites: Level 1 — North American Freight Industry Fundamentals
$199.00
Level 2 — US Truck Dispatch Specialist
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