Level 3 — Freight Brokerage Specialist
Shippers, carriers, pricing, margins, operations, documentation, claims and fraud prevention.
Course introduction
Chapters (5)
What you will learn
- Explain broker, dispatcher, carrier and 3PL responsibilities
- Quote freight and protect margin
- Source, onboard and qualify carriers
- Run loads from tender to carrier payment
- Handle cargo claims
- Detect double brokering, identity theft and payment fraud
About this course
Move to the other side of the desk. You will learn how brokers win shippers, price freight, source and qualify carriers, run loads, bill customers and pay carriers — and how to protect the business from claims and fraud.
Practice in the Carrier Management and Carrier Verification & Fraud simulators, then run a month in the Brokerage Business Simulator.
Skills you will practise
What brokers do and how they differ from dispatchers, carriers and 3PLs.
- What a Freight Broker Does Preview 15 min
- Broker vs Dispatcher vs Carrier 13 min
- 3PLs and Asset-Based vs Non-Asset 13 min
- Quiz: Module check: Broker Fundamentals
Finding customers, quoting freight and managing profitability.
- Finding and Qualifying Shippers 15 min
- Quoting and Pricing Freight 16 min
- Margins and Profitability 15 min
- Quiz: Module check: Shipper Relationships, Pricing and Margin
Building a reliable, compliant carrier network.
- Carrier Sourcing Strategies 14 min
- Carrier Onboarding and Qualification 16 min
- Quiz: Module check: Carrier Sourcing and Onboarding
- Assignment: Carrier Vetting Report
Covering, tracking, documenting, invoicing and paying.
- Covering, Dispatching and Tracking Loads 15 min
- Documentation Flow 13 min
- Invoicing, Carrier Pay and Cash Flow 15 min
- Quiz: Module check: Brokerage Operations
- Assignment: Brokerage Month Simulation
Cargo claims, double brokering, identity theft, spoofing, cargo theft and payment fraud.
- Cargo Claims Basics 15 min
- Double Brokering and Identity Theft 15 min
- Fake Carriers, Spoofing, Cargo Theft and Payment Fraud 15 min
- Quiz: Module check: Claims and Fraud Prevention
Simulators included
Instructor: Morgan Reyes
Fictional demo instructor profile. Morgan teaches dispatch, load evaluation and brokerage operations, with a focus on practical, numbers-driven decision making.
Common questions
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- 5 modules, 14 lessons
- 4.6 hours of training
- 5 quizzes · 2 assignments
- Verifiable certificate of completion
- Learn on desktop, tablet or mobile
- No prior freight experience required